Last Updated: October 2025
At RODA Clinics, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, Meta ads (Facebook, Instagram, WhatsApp), or other digital platforms.
1. Who We Are
RODA Clinics is a medical aesthetics provider offering non-surgical skin and body treatments.
We act as the Data Controller of your personal data.
Contact Details:
RODA Clinics, London, UK
Email: info@rodaclinics.co.uk
Phone: +44 7457 417028
2. Information We Collect
When you interact with our Meta advertisements, online forms, or automated chat, we may collect:
Personal details: Name, phone number, and email address
Treatment preferences or interests (e.g., skin rejuvenation, anti-aging, body contouring)
Message content or chat responses (if you use Messenger or WhatsApp)
Technical data: Interaction timestamps, ad source, and device type (collected automatically via Meta)
3. How We Use Your Information
We process your information for the following purposes:
To contact you regarding your Free Online Skin Assessment and special offers
To provide you with treatment recommendations and service information
To manage bookings, consultations, and follow-ups
To improve our advertising and audience targeting on Meta platforms
To comply with legal obligations and maintain secure records
4. Legal Basis for Processing
We process your personal data based on:
Consent – when you submit your details via forms, messages, or chats
Legitimate interest – to follow up on your inquiry and provide the service requested
Legal obligation – when required to maintain medical or business records
5. Data Retention
We keep your data only as long as necessary to fulfill the purpose it was collected for. Typically:
Leads and inquiries: up to 12 months
Patients or confirmed clients: as required by medical data retention laws
You can request deletion of your data at any time.
6. Data Sharing
We do not sell your personal data.
Your data may be shared only with:
Authorized clinic staff for booking and consultation purposes
Secure third-party providers (e.g., Meta, WhatsApp, CRM tools) used to manage communications and advertising
All partners are GDPR-compliant and use encrypted systems.
7. Your Rights
Under the UK GDPR, you have the right to:
Access, correct, or delete your personal data
Withdraw consent at any time
Object to certain processing
Request data portability
To exercise your rights, email us at info@rodaclinics.co.uk
8. Security
We take appropriate technical and organizational measures to keep your personal data safe, including encryption, access controls, and secure data storage.
9. Updates
We may update this Privacy Policy periodically. Any changes will be reflected on our website or shared through our communication channels.
By submitting your information or interacting with our automated chat, you consent to the collection and processing of your data in accordance with this Privacy Policy.
